Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 14 days after delivery
Please do not send your purchase back to the manufacturer.
To complete your return, we require a receipt or proof of purchase. This fee is to cover the cost of labor and repackaging a product that is found to be in good condition. If the product is inspected and determined to be in good physical condition, Cheerful Shoppers retains the right to charge you a 30% restocking fee. If you return Product to Cheerful Shoppers (a) without a return authorization from Cheerful Shoppers or (b) without all parts and accessories originally included with your purchase, Cheerful SHoppers retains the right to either refuse acceptance of such return or charge you a restocking fee of 30% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. All accessories originally included with your purchase must be included with your return. Returned Product(s) must be in good physical condition (not physically broken or damaged). You must return the Product to the address provided to receive a refund at your cost within 14 days of receipt of RMA. Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return. The return authorization number must be included along with your returned product. You must contact us at ( ) to request and receive an RMA. You may return any Product (as defined below) purchased on ( ) in accordance with the terms below:Ī return authorization must be requested within 14 days of your date of delivery. If you are unsatisfied with your product for any reason you will have 14 days from the date of delivery to return the product and request a refund. Still have questions about shipping? Contact customer service at & RETURN POLICY Please save all packaging material and damaged goods before filing a claim.Ĭheerful Shoppers does not ship internationally. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. This should be impossible since we do not ship internationally.Ĭheerful Shoppers is not liable for any products damaged or lost during shipping. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). When your order is processed and a tracking number is available, you will receive an email with tracking information.Ĭheerful Shoppers is not responsible for any customs and taxes applied to your order. USA: Cheerful Shoppers does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.
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Shipping method Estimated delivery time Shipment cost Standard Shipping 3-8 business days Free Shipping charges for your order will be calculated and displayed at checkout.
All orders are processed within 3 business days.
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